tk44 4's Privacy Policy
Protecting your personal information is our top priority. This policy explains in detail how tk44 4 collects, processes, and keeps your information secure.
Introduction and Scope
tk44 4 (https://tk44-4.cam) is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes our practices and responsibilities regarding information collected from you while using our platform.
This Policy applies to our website, mobile application, and all other digital services. By using our services, you are considered to have agreed to the terms of this Policy. To understand the full terms of your relationship with us, please read the Terms and Conditions page.
All tk44 4 services are for persons aged 21 and above only. The information we collect to verify your age and identity is used in accordance with the methods described in this Policy.
1. What Information We Collect
Registration Information
When creating an account, we collect the following information:
- Full name (as per national ID)
- Date of birth (for age verification)
- Mobile number (for OTP verification)
- Email address
- Password (stored in encrypted form)
- Preferred language (Bangla or English)
Identity Verification Information (KYC)
During the account verification process and for large withdrawal amounts, we may collect a copy of a government-issued ID (national ID or passport) and proof of address. This information is used solely for fraud prevention and account security purposes.
Transaction Information
During deposits and withdrawals, we record payment-related information such as the mobile wallet number you use (bKash, Nagad, Rocket, Upay), transaction amount, and time. We never share your full wallet number with third parties.
Device and Browsing Information
Our platform automatically collects the following technical information:
- IP address and approximate geographic location
- Browser type and version
- Device type (mobile, tablet, or desktop)
- Operating system
- Session duration and click data
- Cookie and local storage data
2. Purpose of Information Use
Service Operations
The information collected is primarily used to provide you with tk44 4's services. This includes:
- Creating and managing accounts
- Verifying login and ensuring secure access
- Processing deposits, withdrawals, and other financial transactions
- Providing customer support (via chat and email)
- Resolving technical issues on the platform
Security and Fraud Prevention
tk44 4 stays vigilant in protecting your account. We analyse your information to detect suspicious activity, prevent the use of multiple accounts, and stop fraudulent transactions. These measures keep your funds and personal information secure.
Responsible Gaming
We monitor gaming behaviour as part of our Responsible Gaming policy. If harmful patterns are identified in a user's gaming habits, we use this information to take supportive action.
Communication and Updates
We use your mobile number and email to send transaction notifications, security alerts, and other important account-related information. You may opt out of promotional messages, but transaction and security messages are an essential part of the service.
3. Information Storage and Security
Technical Security Measures
tk44 4 uses industry-standard technology to protect your information. All data transfers are secured through SSL (Secure Sockets Layer) encryption. Sensitive information stored on our servers is kept encrypted, and firewall and access control systems are in place to prevent unauthorised access.
Data Retention Period
We retain information while your account is active and for a specified period after account closure to meet legal requirements. Transaction records are kept for a defined period, in line with applicable legal obligations.
Staff Access
Only staff members who require access to your personal information for their work are permitted to view it. All staff are bound by strict confidentiality agreements and receive regular data protection training.
4. Disclosure of Information to Third Parties
When We Share Information
tk44 4 does not sell or rent your information. Information may be disclosed in the following limited circumstances:
- Payment Processing: Minimal information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
- Technology Partners: Trusted technology service providers used to operate the platform work under strict confidentiality agreements.
- Legal Obligations: Information is disclosed in compliance with applicable law when required by a court order or a valid request from a competent authority.
- Security Needs: To assist relevant authorities in preventing serious offences such as money laundering or fraud.
International Data Transfers
Our servers and technology partners may be located in various countries. In such cases, your information may be transferred internationally. However, we ensure that the receiving party provides a level of protection equivalent to this Policy.
5. Cookies and Tracking Technologies
What Are Cookies and Why We Use Them
Cookies are small data files stored in your browser or device. tk44 4 uses cookies to improve platform functionality, remember your preferences, and maintain secure sessions.
We primarily use three types of cookies:
- Essential Cookies: To maintain login sessions and security — these cannot be disabled.
- Functional Cookies: To remember language preferences and interface settings.
- Analytics Cookies: To measure site performance — you can disable these from your browser settings.
Cookie Controls
You have the option to accept or reject cookies in your browser settings. However, disabling essential cookies may cause some features of our platform to not work properly. Most modern browsers provide the ability to manage cookies.
6. Your Rights Regarding Your Information
Viewing and Correcting Information
You can view and update your stored information by logging into your account and going to the profile section. To change verified information such as your name or date of birth, you will need to contact customer support.
Request to Delete Information
After closing your account, you may request deletion of your information. However, certain information must be retained for a specified period due to legal obligations. Transaction records and identity verification documents may fall under this category.
Data Portability
If you wish to receive a copy of your personal information shared with us, please contact customer support. We will provide the information in a readable format within a reasonable time.
Opting Out of Promotional Communications
If you do not wish to receive our marketing messages, you can turn them off from your account settings or by contacting customer support. Transaction and security messages cannot be stopped, as they are an essential part of the service.
7. Protection of Minors' Information
tk44 4 services are for persons aged 21 and above only. We do not knowingly collect any information from minors. Age verification is mandatory during account registration.
If a minor's information enters our system in any way, we will close that account and delete the relevant information as soon as we become aware of it. If a parent or guardian suspects their child has used our platform, please contact our customer support immediately.
8. Policy Changes and Updates
tk44 4 may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email or mobile and clearly inform you on the platform.
The "Last Updated" date shown at the top of this page indicates when the Policy was most recently revised. Continuing to use the platform after an update means you agree to the revised Policy. To understand the full terms of your relationship with us, visit the About Us section — it contains a detailed overview of our services.
9. Privacy Contact
If you have any questions, complaints, or requests regarding your information under this Policy, please contact our customer support team. Our support team is available seven days a week, 24 hours a day, in both Bangla and English.
For answers to common questions, visit our FAQ section — it covers common questions about accounts, payments, bonuses, and privacy.
Contact Channels
This Privacy Policy applies to all services on the tk44 4 platform. By using our services, you confirm that you have read and understood this Policy. tk44 4 always treats the protection of your information as a top priority and we are committed to that promise.